Diseño de un sistema organizacional con perspectiva empresarial de la Empresa “Galán y Miño Express Cía. Ltda.”, de la ciudad de Riobamba, provincia de Chimborazo, periodo 2016

Abstract

The objective of the present research is to design an organizational system with business perspective in the company Galan y Miño Express CIA. Ltda, in Riobamba City, Chimborazo Province, period 2016. The proposal focuses on the design of an organizational system that orient to the sufficient and necessary conditions for the company has success in the achievement of its objectives and goals, as well as the fulfillment of their commitments with the client. It is structured into four main parts; the first refers to the global organizational environment where they were an analysis of the overall environment, organizational environment and the organization. Then focus to the institutional philosophy detailing the mission, vision, principles, values and policies, continuing with the next stage concerning the pyramidal structure showing the hierarchical authority staff and last part is the organizational structure detailing clearly the structural and functional organization chart including a manual functions for the staff. It is concluded that the company does not perform proper supervision and control staff, presents inaccuracy in internal communication systems and a lack of knowledge on the roles and responsibilities by employees of the organization. It is recommended the appropriate application of the proposed organizational system that will achieve rapid business growth, making the best use of their resources and human talent department.