Evaluación del Comportamiento Organizacional y propuesta de mejora continua en el desempeño laboral de los colaboradores de la Fábrica de Mármoles Riobamba

Abstract

The success of the negotiations depends on the proper management of human talent, at present the study of organizational behavior is a tool that works in conjunction to environment studies, and job performance evaluation, in order to achieve a new culture and organizational development proposed continuous improvement plans to ensure positive change in the performance and efficiency of employees within the company. This paper aims to assess organizational behavior and propose a plan of continuous improvement in work performance of marble Factory employees Riobamba, to identify the actions, attitudes and factors influencing negatively on the performance of the employees and also difficult to achieve the efficiency and effectiveness the organization. To achieve the objectives of this work was necessary field research with quali-quantitative approach, aimed at measuring the results obtained, as well as interpreting and explaining behavioral factors that were reflected through research techniques such as surveys of company population. It is recommended to implement the strategies and proposed changes to the company in order to overcome the shortcomings and improve management in the administration of the Marble Factory Riobamba.