Implementación del Balanced Scorecard como modelo de gestión en la Facultad de Administración de Empresas de la ESPOCH en el año 2013

Abstract

The phenomenon of globalization requires that any organization with goals of growth be capable of having current management models looking for the development and growth by means of organizational learning, this refers to the tools of intelligence, Business Intelligence (BI) inside which the Balanced Scorecard (BSC) is. To find a delay in the model of management of the Business Faculty (BF) the overall objective of the research is focused on the implementation of de Balanced Scorecard as a management model in the faculty that will allow having an aligned management controlled by computer systems. The BSC is supported in software as the SISTRAT (diagnosis), DC SMap xls (strategic map) Easy PHP (control panel) and Linux for the platform intra-institutional, that allow this model goes from being a model of planning to a management model, each one of the tools are used in accordance with the steps of a clear methodology of implementation. The strategic map can prove that an aligned management is achieved due to de causal relationship between perspectives and at the same time the control panel, the management will be controlled by computer systems through a virtual platform, allowing so this model is consolidated to a medium-term by devising new strategies and appropriate decisions.