Desarrollo de un sistema web de gestión comercial para la empresa “DWSystem” empleando el framework Struts 2 Y PostgreSQL.

Abstract

The marketing management web system was developed in the DWSYSTEM using Struts 2 framework and PostgreSQL, called “SYSGECOM”. This system automatizes the marketing management processes of the Enterprise. It was developed according to the SCRUM agile development methodology which contributed to the creation of an interactive and optimum environment among the software customers (Product-Owner) and the development equipment, by considering the IEEE 830 norm, the software requirements were analyzed to promote a quality web system. The following technological tools were applied; JavaScript, Framework Struts 2, Java Server Paces, Bootstrap 3.5 Framework, iReport, JasperReport, Glassfish Server 4.0 and Netbeans IDE 8.02. The final product was evaluated according to the evaluation metrics used in the norm ISO 9126 of usability and efficiency, the results determined that the SYSGECOM system has 96,36% of usability and 94,55% of efficiency. It is concluded the the system is usable and efficient, this improves the commercial management of the DWSYSTEM Enterprise in Riobamba city. At the moment, it is recommended to use the system by following the user’s manual specifications which is attached in this paper; however, it could also be handled according to the Enterprise growth.