Modelos de inteligencia empresarial relacionado al Business Intelligent (BI), para el mejoramiento de la toma de decisiones en la Rectoría de la Escuela Superior Politécnica de Chimborazo, período 2014

Abstract

With the advent of Balanced Scorecard, the administration of companies was improved because this management tool applies measurements on intangible indicators, which allows to have a knowledge of the real value in terms of an organization leading to the ability to analyze and redefine strategies based on the results so that the organization achieve its mission and vision. The investigation has a macro character since it was conducted in seven schools, and five subsystems at ESPOCH, taking into consideration that this research work has as competence the Strategic Subsystems, which is the most important due to faculties and other subsystem have to check it at the same time. The objective of this work is the implementation of Balanced Scorecard as a business intelligence model related to Business Intelligent (BI), which contributes to the improvement of decision-making at the rectory of Escuela Superior Politécnica de Chimborazo. Finally it structured the control panel, which allows displaying the status of compliance of tactical objectives and indicators of established management. Later it provides feedback from the network through the responsible person with the purpose to provide redefine and timely information allowing or making right decision by the rectory of Escuela Superior Politécnica de Chimborazo.