Sistema organizacional para la empresa “D´Christian Maryuri” ubicada en la ciudad de Ambato, provincia de Tungurahua

Abstract

The company D'Christian Maryuri lacks a formally defined organizational structure and administrative tools that promote the efficiency of its activities, duplication of functions in its administrative areas, and the lack of function manuals. The objective of this research project is to design an organizational system through administrative history manuals, job classification and functions that contribute to improve business efficiency. The methodology used was quantitative and qualitative through an exploratory and descriptive research level, with a non-exploratory design since the variables of the idea to be defended were not manipulated, and transversal because the state of the variables was analyzed in a period of time, through documentary and field research that was conducted on the population of the company to collect information through deductive and inductive methods, with the use of techniques such as the survey that was applied to all personnel and the interview directed to the owner manager of the company. The results of the techniques applied showed that the company does not have a formal organizational structure, the functions to be performed have not been socialized through formal documents and there is no internal control system to evaluate the activities performed. Therefore, it is concluded that the company does not have administrative initiatives that contribute to business efficiency, since they lack history manuals, job classification and functions that guide in the development of work activities of its internal customers, for this reason the organizational system of the company D'Christian Maryuri was proposed, which contains an organizational structure according to their current needs, chain of command and hierarchy level that were reflected in the proposed administrative manuals.