Manual de uso de Microsoft Teams y Zoom para profesores de educación general básica.

Abstract

The objective of this research project is producing a manual based on the most essential aspects about the use of technological tools belonging to virtual communication, which, due to the current pandemic, are being extensively used at these moments by teachers from different educational units all around the world to continue the education. The identification of the main problems both physical, logistical, technological and doubts that afflicted teachers were carried out through a survey developed on an online platform. Once the results were presented, they were analyzed to give a solution to those who could, as some went further than expected. The content of the final product are divided into two section: Microsoft Teams and Zoom, each one specifically explained in order to facilitate understanding. So, teachers know how to manipulate these tools in a more efficient way. When verifying the final product, we proceeded to conduct a survey of five teachers where they expressed their point of view regarding the manual, at the same time, they were asked their opinion about the contents and the design of this. The opinions that were totally positive in every aspect above mentioned. It is concluded that the product developed in this project had a positive effect, solving the most doubts and common issues when using these tools. It’s recommended the distribution of this manual, because is an optimum document adapted to mobile devices and computers.