Elaboración de un manual de gestión por procesos en la asociación agropecuaria El Altar, cantón Penipe provincia de Chimborazo para mejorar su productividad

Abstract

The general objective of this Research Work was “Prepare a process management manual in the El Altar Agricultural Association, Penipe canton, province of Chimborazo to improve its productivity”, the premise was the situational analysis of the association, which was obtained through the application of surveys to its employees, to find out if they have a process manual, as well as the working conditions in which the different processes are developed and carried out, and the needs of those who make up the agricultural association. The research was carried out based on bibliographic and field methodologies, considering the finite population of its associates and workers. With this, it was concluded that the creation of a process management manual is required. Consequently, the proposal was made based on the technical sheets determining each procedure of the services offered by the association. Finally, indicators are proposed so that once the manual is implemented it is concluded that the designed procedures are developed efficiently and effectively, which leads us to improve productivity in the association