Plan de fortalecimiento organizacional para la empresa “Emy Ferretería - Alausí”

Abstract

The objective of this Curricular Integration Work was to propose an Organizational Strengthening Plan for "Emy Ferretería" company, which allows to provide a well-defined organizational structure, where the benefits are reflected in the improvement of the administrative processes and the way of operating the organization, being efficient with each of the functions entrusted by the Owner Manager. For the support of the research, data was collected in the same organization through an interview to the hardware store administrator and a survey to the saleswoman and storekeeper of it. The information and data collected allowed the suggestion of proposals, which would give solution to the problems detected in the administrative management. In the work proposal, an organizational chart of personnel position, structural organization chart and functional organization chart were developed. In addition, administrative manuals have been included, which contain: historical review manual, job classification manual, functions manual, allowing them to have an improvement in the decision making, achieving its administrative and therefore commercial development