Plan de mejoramiento para el transporte público urbano cantón el Carmen provincia de Manabí en base a la norma técnica NTE INEN 2 205: 2010

Abstract

This degree work called improvement plan for urban public transport El Carmen canton Manabí province based on the technical standard NTE INEN 2 205: 2010, had as a purpose to determine whether the regulations have had an impact on the improvement of transport regarding safety and comfort for the user. For the research, the information was gathered through two specific instruments, the verification sheet that determined the current situation of the units of El Carmen canton and a technical online survey, where the perception of users regarding the quality of the service provided by urban public transport was determined since the current situation of the fleet shows poor compliance with the technical standard and therefore does not reflect safety or comfort neither to the users as well as the unit owners. It was concluded by presenting a proposal for promoting the standard compliance through an improvement plan to optimize the transportation service to the citizenship. It was concluded that there is a breach of several parameters regarding the NTE INEN 2 205: 2010 standard, proving the perception refusal of the users, so it is recommended that the Municipal GAD of El Carmen carries out in a proper and mandatory way the technical vehicular review process of the public transport fleet.