Desarrollo de un modelo de evaluación para determinar el cumplimiento de las recomendaciones de la Norma EN 16646:2014 en la Empresa Municipal de Agua Potable y Alcantarillado de la ciudad de Riobamba

Abstract

The objective of this technical project was to develop an evaluation model to determine compliance with the physical asset management processes of the “EN 16646” standard, taking as a case study of Empresa Municipal de Agua Potable y Alcantarillado in Riobamba city (EP EMAPAR). To develop the evaluation model, the different processes recommended by the EN 16646 standard were compiled. They were classified into the different stages of the life cycle of a physical asset. Each process was broken down into several questions that helped to carry out its evaluation. Subsequently several proposed actions were established for each of the questions, to comply with each process established in the standard. This determination was made in conjunction with the experience of the teachers at Escuela Superior Politécnica de Chimborazo (ESPOCH), belonging to Industrial Maintenance Career. The methodology used for the evaluation process was an audit program based on the “ISO 19001” standard focused on the quality cycle, Plan-Do-Check-Act (PDCA). The Google Forms platform was used as an application tool to protect the health of the audit group due to the health crisis that the world is going through. The model resulted in an assessment tool, composed of 209 questions and 218 proposed actions, divided into 3 questionnaires for the different levels of the physical asset management system. It is concluded that this model determines points of improvement in a maintenance management system, obtaining valuable information to make improvements that benefit the management of physical assets. It is recommended to apply the assessment tool at the asset level or at the asset system level and implement the proposed actions.