Diseño de estrategias en el área de talento humano para mejorar el rendimiento administrativo de los servidores públicos en la sede de la Coordinación Zonal 5 de Salud cantón Guayaquil

Abstract

The purpose of this degree work was to design strategies in the area of human talent to improve the administrative performance of public servants at the headquarters of the Zonal Coordination 5 of health Canton Guayaquil, revealing the importance of human talent management to strengthen the servers through training, as a way to positively influence their ability to work. The study population for the research work was applied to the 14 workers of the Human Talent area of the Zonal 5 Health Coordination on Guayaquil canton, then through the quantitative modality the analysis of various duly calculated elements was carried out. The result was that 79% know the manual of functions and responsibilities that they must perform for their position, while 21% of the workers are unaware of the instructions that the company has, of which 50% of the public servants of occasionally they perform other functions, while 22% almost always, 14% always and 14% never. In conclusion, employees perform other jobs that are not in their area. It is recommended to establish a control of the administrative staff, so that there is an equitable distribution of the work assigned to each employee in the Zonal 5 Health Coordination, socializing the importance of formulating research within the Coordination, to incentivize the employees to perform positive changes in the execution of the processes.