Generación de la estructura de gestión por procesos del HUB de Innovación Centro en la Escuela Superior Politécnica de Chimborazo

Abstract

The aim of this research is to generate the process management structure of the HUB of Innovation Center at the “Escuela Superior Politécnica de Chimborazo” so that this organization has a formal structure for its operation. This research used a methodology with a qualitative approach because it seeks to create a proposal that is little known in our country, a level of exploratory research that allows us to examine cases that have been studied with limited available information at the national and international level, which is why the information collected will be valid only for this research project. Qualitative results were obtained through interviews with the group of experts from the HUB who expressed their criteria of the trascendence of this organization, and direct observation by the authors of this research, who throughout the process of consolidation, we were witnesses of the progresses and problems that arose this project to achieve consolidation. This research suggests a proposal that consists of the value chain, process map, structural organization chart, Jobs descriptions and the process flows of the HUB that will allow this organization to have a defined management structure at the beginning of its operation in order to meet its objectives. Finally, it is concluded that the creation of this management structure, the HUB will be a space in which diverse interest groups converge, focused on creating innovation ecosystems that allow the development of the Center of the country supported by collaborative mechanims of specialized professional assistance and so that the results are as expected. Training must be permanent because it is a trascendental and fundamental factor for the partners to be able to carry out their functions with efficiency and effectiveness in the different areas of this organization.