Diseño de un protocolo de tecnovigilancia activa para la unidad de áreas clínicas del Hospital General Docente de Calderón.

Abstract

This study aimed at the design of an Active Technovigilance protocol for the Clinical Areas Unit of the General Hospital of Calderón, for which a situational diagnosis was made on the staff's knowledge of Tecnovigilance, through a previously valid survey and applied to all the health personnel of the hospital's clinical areas unit corresponding to 50 people between doctors and nurses. As a result of this survey, it was found that 36% of the staff did not know technovigilance. Also, the technovigilance reports generated during the period May 2018- May 2019 were quantified and evaluated through a validated checklist, whereby it was found that 69% of the reports were not filled out correctly and 46% were not notified to the entity regulator. With the information collected by these instruments, the prevalence of adverse events and incidents in the institution was determined, which allowed the identification of key points that needed to be reinforced both in knowledge and in the way of proceeding of the health personnel, in addition to various failures in compliance with the current techno surveillance regulations in the country. A protocol based on national and international documents was drafted and that strengthens the previously identified points. The protocol contained clear and precise information drafted by the guidelines of the institution and was delivered there for approval. The implementation of the protocol at the level of all the services of the institution and the realization of training and continuous evaluations to the health personnel was recommended.