Diseño de un manual administrativo para el personal del talento humano del Gobierno Autónomo Descentralizado Municipal de Arajuno y optimizar la imagen corporativa del entorno local

Abstract

This research work aims to design an administrative manual in order to diagnose the current status of the administrative staff of the Autonomous Municipal Descentralized Government of Arajuno Canton. Thus identify problems that most affect to the staff in the workplace. The design of the administrative manual is developed based on qualifying documents for recruitment, attendance record monitoring and evaluation of staff performance and analysis of structural and functional organization of the Autonomous Municipal Decentralized Government of Araujo Canton, with all this background, it has become a necessity to develop an administrative manual, the same that will be used as a tool work, for consultation and support to achieve or improve performance of the administrative staff working in the Autonomous Municipal Decentralized Government of Araujo canton, which has been the result of surveys and studies on a number of employees given the needs of the institution. In conclusion, it is evident that most of the staff does not know of Human Talent competences, and therefore they are not given training aimed at developing skills in functions of their position and with a little coordination with the highest authority. For such results, it recommended that the authorities of the Local Government make the socialization of the Administrative Manual; train and develop staff skills on issues of Human Talent; establish performance metrics to ensure the effectiveness of business processes, and the highest authority has more coordination with the administrative staff to improve guidelines of the institution, taking into account suggestions and recommendations of the meetings in meetings in order to optimize the corporate image.