Plan de gestión documental y comunicación para el Departamento de Talento Humano de la Empresa SOLIPET S.A. del cantón Francisco de Orellana, provincia de Orellana.

Abstract

The aim of this research is to design a Document and Communication Management Plan, of Human Talent Department at SOLIPET S.A. Company, in order to carry its internal and external documents efficiently. A diagnosis on the organization and functioning of the file was carried out, in order to define the Document life cycle, based in the Ecuadorian rules and regulations according to the National Council of Archives, Administrative Resolution No. CAN.001-2005, these results allowed us to perform the proposal with corrective actions to minimize failures found during the investigation. The new Document Management Plan allows a proper organization of File Management of Human Talent Area through its implementation, as well as to achieve effectiveness and efficiency in processes, especially in legal cases and requirements of control entities. With regard to communication is made known how the different programs and activities of the company are proposed and executed. The plan is grouped in the Welfare policies (information meeting, interaction and communication), Communication Tools, Measuring Impact (management indicators), in order to develop effective processes that promote wellness by means of dissemination of relevant information achieving staff participation and satisfaction supporting the working environment.