Auditoría de gestión a la Empresa American Cable de la ciudad de Puyo, cantón y provincia de Pastaza, período 2014

Abstract

This audit at the company American Cable in Puyo, canton y province of Pastaza, period 2014, aims to determine the effectiveness, efficiency and economy of activities, in order to improve business management. Previews were required to carry out the Management Audit at company, also interviews to the administrative, technical and service users were applied; in order to obtain a general understanding of the entity; also a SWOT analysis to determine strengths and weaknesses was made; for the evaluation of internal control system where the COSO I method flowcharts of the most outstanding activities and questionnaires for staff of the entity was applied, to obtain sufficient appropriate information; management indicators were also applied in order to measure levels of efficiency, effectiveness and economy of operations executed, this identifies audit findings included the in the final report.The general manager of the company is recommended, follow the recommendations proposed in this audit, in order to improve organizational processes of the company.