Auditoría de gestión en el Almacén Mega Ofertas de la ciudad de Riobamba, provincia de Chimborazo, período 1 de enero al 31 de diciembre del 2012

Abstract

This investigation intends to carry out a management audit in MEGA OFERTAS warehouse in Riobamba city of Chimborazo Province, which aims to assess the effectiveness of the entity in relation to the achievement of objectives, as well as measure the efficiency with which obtains an uses resources, the implementation of management indicators that allowed us to evaluate the achivement of goals, and the analysis of the processes that are managed within the store , thus adding suggestions that allow to implement corrective actions. After an analysis of the results obtained, was determined to managers of the MEGA OFERTAS warehouse: disseminate the institutional philosophy within the organization, develop a manual of funciones and design indicators to measure the perfomance of each one of the departments. The management audit will allow the manager of MEGA OFERTAS store optimize processes, improve and verify if they are properly and thus be a support and resolve the shortcomings present in the company with respect to the management taht it plays, and that the company can develop its growth on a commercial level.