Auditoría de gestión al Área de Salud Nº 3 de Loreto de cantón Loreto de la provincia de Orellana, correspondiente al período 01 de enero al 31 de diciembre 2014

Abstract

The current research work is a “Management Audit to the Healt Area No. 3 from Loreto, at Loreto Canton, in Orellana Province, corresponding to January 1 to December 31, 2014 period”. The idea of this research starts since that health center have not had this kind of exam which allows the critical areas which need to be evaluated in order to hand in solutions to the possible weaknesses found during the exam. Questionnaires of internal control for data collection were applied to the personnel of the health area, as well as surveys to patients and an interview to the Director of the center; the research methodology used was mixed, conducted and applied. The research work will allow evaluating the efficiency, efficacy and economy of the execution of the activities performed at the health unit, aiming to fulfill the annual plans stated by the institution and being able to detect any mishap. The Director and officials of the health area are ought to fulfill the recommendations given in the audit report in order to reduce the fa8ilures detected during the exam, accomplish the planned objectives and get higher customers’ satisfaction.